Privacy Policy

Allovergold is operated by iReturn B.V., registered in The Netherlands (KvK 60568283, VAT NL853964956B01). For privacy questions, contact info@allovergold.com.

Information we process

When you visit our store, use an account, place an order, contact us or otherwise interact with Allovergold, we may process your name, contact details, billing and shipping details, order information, communications, device and browser information, IP address, cookie identifiers and information about how you use the store. Payment information is generally processed by payment providers; we receive information needed to administer your order and payment status.

Purposes and legal bases

We process personal data to provide and fulfill orders, process payments, provide customer service, prevent fraud and misuse, secure and improve the store, comply with legal obligations, establish or defend legal claims and, where permitted, communicate about products and services. Depending on the activity and applicable law, our legal basis may include performance of a contract, legal obligations, legitimate interests or consent.

Service providers and international processing

We use service providers and business partners including Shopify, payment providers, logistics and fulfillment providers, analytics and technology providers. Personal data may be processed outside your country. Where required, appropriate safeguards are used for international transfers.

Cookies

Our store may use cookies and similar technologies necessary for operation and, subject to applicable consent requirements, for preferences, analytics and marketing. Where consent is required, choices can be made or changed through privacy or cookie controls available on the store.

Retention

We retain personal data only as long as reasonably necessary for the purposes described here, including fulfillment, customer service, accounting, tax, fraud prevention and legal obligations.

Your rights

Depending on where you live, you may have rights including access, correction, deletion, restriction, portability, objection and withdrawal of consent. EU/EEA residents may lodge a complaint with a competent data-protection authority. Contact info@allovergold.com to exercise a privacy right. We may need to verify your identity.

Changes

We may update this policy when our services, technology or legal obligations change. The version published on this website is the current version.